The way your device or mail client is designed may be different than how other programs or devices work, with different names for the same steps.

Your device or program should have detailed information on how to add and set up mailboxes onto the system, but there are general pieces of information you need to complete the process.

When selecting the account type, select IMAP.
Your User Name is your full email address.
Your Password is your mailbox password.

If you use IMAP:

User Name: myemail@mydomain.com
Password: mypassword123

Outgoing Mail Server: mta.extendcp.co.uk
Outgoing Mail Server Port: 587
Outgoing Mail Server SSL: STARTTLS
Outgoing Authentication Type: Password

Note: Your mail server can be set to mail.yourdomain.com or mailXX.extendcp.co.uk (mailXX being the email server number (for example mail44) your domain email is assigned too (this can be found in your control panel or ask us to confirm it for you).

Incoming IMAP Server: imap.extendcp.co.uk
Incoming IMAP Server Port: 993
Incoming IMAP SSL: SSL/TLS
Incoming IMAP Authentication Type: Password

If you use POP3:

User Name: myemail@mydomain.com
Password: mypassword123

Outgoing Mail Server: mta.extendcp.co.uk
Outgoing Mail Server Port: 587
Outgoing Mail Server SSL: STARTTLS
Outgoing Authentication Type: Password

Note: Your mail server can be set to mailXX.extendcp.co.uk (mailXX being the server number (for example mail44) your domain email is assigned too (this can be found in your control panel or ask us to confirm it for you).

Incoming POP3 Server: pop3.extendcp.co.uk
Incoming POP3 Server Port: 995
Incoming POP3 SSL: SSL/TLS
Incoming POP3 Authentication Type: Password

Hello there.

The systems administrators are in the process of updating all the shared web hosting servers to the latest versions of the Operating Systems patches including a major PHP upgrade, most severs have already been updated, the rest will be completed by the first week of December if all goes to plan?

Therefore, if your scripts support the latest versions of PHP, most systems such as the latest version of Wordpress for example support PHP 7.4 and 8.0 but plugins and themes may not be? you would have to check with the vendors to confirm.

The updated servers have the latest PHP versions.

You may switch to them by adding either line to your .htaccess file:

AddHandler application/x-httpd-php74 .php
or
AddHandler application/x-httpd-php80 .php

The main Control panel PHP switcher update will happen at the end, once all the servers have been updated.

I hope this helps?

Regards.

Green WebHost support team.