sales[at]greenisp.net
eTicket Support Sytem
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ADSL Broadband Product / Service |
Download/Upload Speed | Light Use | Medium Use | Heavy Use |
Optional FREE Anti-virus & spam email |
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| Green Broadband - LLU 8Mb MAX Light: £16.99/mth |
up to 8MB / 448k |
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Sign up online |
Broadband ADSL2+ (special) LLU |
up to 16MB / 1MB |
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Sign up online |
| Green Broadband - LLU 8Mb MAX Standard: £22.99/mth |
up to 8MB / 448k |
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Sign up online |
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Green Broadband 8Mb MAX Light use: £18.99/mth |
up to 8MB / 448k |
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Sign up online |
| Green Broadband 8Mb MAX Standard: £29.99/mth |
up to 8MB / 448k |
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Sign up online |
| Green Broadband Up to 8MB Heavy: £74.99/mth |
up to 8MB / 448k |
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Sign up online |
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Green Broadband 2MB Standard Use: £23.99/mth |
2MB / 256k |
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Sign up online |
| Green Broadband ADSL2+ LLU Up to 24MB Standard Use: £25.99/mth |
up to 24MB / 1MB |
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Sign up online |
| Green Broadband ADSL2+ LLU Up to 24MB SUMO Heavy: £79.99/mth |
up to 24MB / 1MB |
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All broadband products : £40 incl vat activation fee:
All Non ADSL MAX products Static/Fixed IP address: £1.76 per month. ADSL MAX products get a Free fixed IP..
*Broadband activations/migrations normally take 5 to 7 working days from placing order (10 to 12 working days for ADSL2+ and LLU)*
ADSL SPEEDS ABOVE are all dependant on your Telephone Line Quality, the distance you are from the Telephone Exchange and the most Up To Date BT Telephone exchange ADSL equipment being installed at your specific exchange?
LLU and ADSL2+ Availability also depends on the specific telephone exchange your Telephone line is connected to.
USAGE EXPLAINED:
Light - Light packages are for customers expecting to use no more than 2GB per month.
Usage over this amount will be billed at £1.25 per GB.
Standard - Standard packages cater for the majority of broadband usage requirements and
account for more than 80% of Broadband usage. Standard packages are for customers expecting
to use no more than 50GB per month (70GB for LLU and ADSL2+).
Usage over this amount will be billed at £1.25 per GB.
Heavy - On average less than 2% of our customer base have required more bandwidth than is
included within the Standard packages. Heavy packages are for those that require in excess
of 50GB but no more than 100GB.
Usage over this amount will be billed at £1.25 per GB.
SUMO 150 (ADSL2+)- On average less than 1% of our customer base have required more bandwidth than is included within the Heavy packages. Sumo 150 packages are for those that require in excess of 100GB but no more than 150GB.
Usage over this amount will be billed at £1.25 per GB.
SPECIAL UNMETERED LLU (ADSL2+ - Up to 16Mb/s) - As it suggests, Special Truly Unmetered service at hundreds of enabled Exchanges accress the UK, this will be listed if available at the Telephone number/service check during the ordering procedure.
USAGE/ALLOWANCE GUIDE
Most households can now access a broadband connection through their standard telephone line and an enabled BT Exchange.
BT have removed the distance limits for Broadband ADSL services in most areas up to 512kbps and extended the reach for 1Mbps
Broadband ADSL services from 3.5km to 6km from the exchange, BT are also upgrading exchanges to allow our “NEW” 8Mbps MAX services.
Your line will be checked to see what speed it can handle up to 8Mbps, then you choose, upload speeds of 8Mb Max services are
now up to 448kb for home and 832kb for business, ADSL 2+ (24MB) services have an up to 1MB Upload speed.
If you choose one of our "LIGHT" products which have a 2GB per month "Cap", you will be notified by email if this "Cap" is exceeded (you can then pay for this usage in your Control Panel). Usage over this amount will be billed at £1.25 per GB (2GB block).
Usage guide here:
If you wish to Upgrade or Downgrade (Regrade) your ADSL you can do this so long as your Telephone Line and Exchange can support the chosen regrade product, please contact us in the normal way via email or telephone and we can advise you, (their may be a small Regrade fee depending on your current service or contract status?).
More and more households can now access a 24MB (ADSL2+) broadband connection through their standard telephone line and a ADSL2+ enabled Telephone Exchange. BT and some of our other Suppliers have been installing Telepphone Exchange equipment all over the UK, most Cities, Large Towns and some Larger Villages have already had their Exchanges updated for ADSL2+ (24MB) broadband, during the sign-up process the system will list any 24MB services if they are available on your Telephone Number.
Yes we do, we have to date literally planted Thousands of Trees in partnership with Treesponsibility, if you do not receive your Personalised Planting certificate please contact trees(at)greenisp.net to ask for a copy.
Since December 2004, we have been planting a tree in our designated planting area for every customer who signs up for any of our Broadband Products, on top of our Co2 offset. Each customer who signs up for broadband will receive a personalized certificate of planting.
We have to date literally planted Thousands of Trees.
We work with TreeSponsibility, a Climate Action Group to offset our Carbon by "sequestration" or "Carbon Fix".
We recommend that you use an ADSL Router - You can Purchase one of ours as listed as you sign-up for our ADSL or at your nearest computer store.
Hardware such as the NetGear DG834, or the ones we supply by Zyxel or Thomson are completely independent of your computer, so is almost certain to be compatible with your operating system version.
* At the sign-up process you can choose one of our ZyXel or Thomson products, these are delivered pre-configured so all you need do is plug them in (From £39.99).
More hardware product information here
You can now **migrate in to green ISP from other ISPs. For customers who wish to bring their existing broadband connection to us, click here and you will be asked to check the line and then asked for the **MAC code **(You must get Existing Service Ref MAC Code from your ISP, please click here for more info).
** The internal BT process is changing from "Migration" to what is known as a "Provide with MAC" please note, customers who are moving from an LLU provided circuit (Easynet/Sky, CPW, Bulldog/CW Access e.t.c) May be charged a standard activation fee NOT a migration fee once the process is introduced. Our systems will identify which charging is applicable on signup.
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IMPORTANT Notes // All home broadband products carry a £82.25 early cancellation fee applies if canceling within contracted period (usually 3 months).
Due to the implementation of the "neutral" network operator Openreach it has been deemed necessary to introduce a ceassation charge for broadband services of £21.50 (in effect from 8/07/09).